Skip to main content
pcfixby shin
All Guides
Common Problem5 minsNo tools needed (hands only)Zero Risk (Non-destructive)

Dual monitor mixed refresh rate (144Hz + 60Hz) stuttering during video playback

The Windows Desktop Window Manager (DWM) drops the primary 144Hz monitor refresh down to 60Hz whenever -accelerated video, animation, or streaming content plays on the secondary 60Hz screen.

Don't Panic: Safe & Shock-Free

Internal desktop parts run on harmless 12V DC voltage and cannot shock you. Simply unplug the wall power cable first, then touch the unpainted metal case frame to ground static electricity.

Interactive Fix Checklist

0 of 4 steps completed
Need Live Assistance?

Still having trouble with your PC?

Describe what is happening to your AI Technician. We will tailor the fix to your exact hardware setup.